How to Cancel Your GenPPT Subscription

GT
byGenPPT Team
2 minutes read

Help & Support

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How to Cancel Your GenPPT Subscription

Need to cancel your GenPPT subscription? We've made it simple to manage your subscription directly from your account.

Cancel Through Your Account

  1. Log into your GenPPT account

  2. Access your account settings

    • Click on your profile icon in the top right corner
    • Select "Account Settings" from the dropdown menu
  3. Navigate to Billing

    • Click on "Billing" or "Subscription" in the left sidebar
    • You'll see your current subscription details
  4. Cancel your subscription

    • Click the "Cancel Subscription" button
    • Follow the prompts to confirm your cancellation

What Happens After Cancellation?

  • Immediate access: You'll continue to have access to Pro features until the end of your current billing period
  • Data retention: Your presentations and account data remain safe for 30 days after cancellation
  • Reactivation: You can reactivate your subscription at any time during this period

Having Trouble?

If you're unable to cancel through your account settings:

  • Contact Support: Email us at support@genppt.com
  • Live Chat: Use the chat widget in the bottom right corner of any page
  • Response Time: We typically respond within 2-4 hours during business days

Feedback

Before you go, we'd love to hear why you're canceling. Your feedback helps us improve GenPPT for everyone. You can share feedback at support@genppt.com.


Still have questions? Contact our support team at support@genppt.com and we'll help you out!

About the Author
GET

GenPPT Editorial Team

AI Presentation Experts

Our team of presentation designers, AI engineers, and business professionals work together to bring you the latest insights on creating impactful presentations with AI technology.

Writing since 2023
42 articles published
Expert in AI Tools
AI ToolsPresentation DesignBusiness Communication

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