Fernhollow Coffee Co.: Q3 2026 Business Review Prepared for the leadership team. Period: 1 July to 30 September 2026. Fernhollow Coffee Co. is a fictional company. All numbers in this report are invented for a software test. 1. Summary Q3 revenue was $1,321,000. This is 18% more than Q2 ($1,120,000). Subscriptions gave most of the growth. Gross margin decreased from 43% in Q2 to 41% in Q3, because the price of green coffee increased. 2. Revenue by month July: $412,000 August: $438,000 September: $471,000 Q3 total: $1,321,000 3. Revenue by channel Subscriptions: $713,000 (54%) Wholesale: $410,000 (31%) Coffee shops (2 locations): $198,000 (15%) 4. Customers - Active subscribers increased from 8,400 to 9,650 (a net increase of 1,250). - Monthly subscriber churn was 3.1%. In Q2 it was 3.8%. - Wholesale accounts increased from 62 to 71. 5. Main risks - Green coffee cost. The price increased 12% in Q3. The supplier contract ends on 31 December 2026. - Roasting capacity. The company has one roaster. In September it operated at 92% of capacity. - Customer concentration. Two wholesale accounts give 38% of wholesale revenue. 6. Q4 plan - Install a second roaster by 15 November 2026. Cost: $180,000. - Increase subscription prices by 4% on 1 November 2026. - Sell a holiday gift box. Target: 3,000 units at $48 each. - Q4 revenue target: $1,500,000.